All Collections
My belo account
Two-factor authentication (2FA)
Two-factor authentication: How do I log in?
Two-factor authentication: How do I log in?
belo avatar
Written by belo
Updated over a week ago

I have my two-factor authentication active. How do I log in?

When you activate two-factor authentication for your wallet, you'll need to enter one of the codes provided by Authy or your preferred verification app when logging in.

After confirming access to your account via email, you'll need to enter the ephemeral code generated by the verification app before entering the access PIN you set up when creating your account.

What are the verification codes?

These unique codes are valid for about 30 seconds. Once you've entered the code in the app, you'll be able to access your account, view your balances, and make transactions.

In case you have any questions or concerns, feel free to contact us via the app chat or email at [email protected] 📧

Did this answer your question?