Skip to main content

How do I request my belo Mastercard®?

Discover how to order your card directly from the app and receive it at the address of your choice

belo avatar
Written by belo
Updated this week

You can easily request your belo Mastercard® from the app and start using your crypto however and wherever you like 💳

How to request your card

It’s super easy. Just go to the "My cards" section, where you can manage your cards and choose the order in which your currencies will be used.

There you’ll find the "Request a new card" button. Tap it to order either a virtual or a physical card.

💡 At the moment, cards are only enabled for Argentine users.

Virtual card

The virtual card will be automatically enabled on your account, allowing you to manage your purchases. No previous requirements needed.

Physical card

To unlock the physical card, you must meet one of the following requirements:

  • Use the virtual card for a month.

  • Make more than 10 successful purchases with the virtual card.

Once you meet one of them, you'll be able to begin the application process for your card pressing the "Request a physical card" option. You'll need to provide the delivery address, which can be the one shown on your ID card or any other address of your choice. This is separate from the address you selected when creating your account.

Once your info is confirmed, your card will be on its way and delivered by mail to the address you provided. Right after you request it, there won’t be a tracking number just yet, but it’ll show up under the "My cards" section within 24 business hours.

Once it arrives, all you need to do is activate it and start using it.

If your card gets lost or stolen, you can report it from the app and request a new one to keep using your crypto at merchants around the world.

Did this answer your question?