If you are here, you may have forgotten the PIN you use to login to belo. Don't worry, it can happen to anyone.

In order to reset your PIN and keep enjoying all the features, we need you to send us an email to [email protected] with a selfie holding your ID in one hand and in the other hand a note with the following information: "I want my PIN reset" and with your name, last name, email, ID, and the date at the time.

Remember that if your device supports it, you can configure biometrics to have another simple and practical way to access the app.

Make it simple

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